If you are still having issues, please get in touch with us to assist you.

However, it requires knowledge about the chip used in the Bluetooth device, as well as special software utilities.

Pairing issues can occur when your keyboard battery is running low. When I gave my brother a headset made by my company, I made sure to customise the name a bit.

but in the bluetooth menu at the top of the screen there is still the old name displayed. the new name will be displayed in the preferences window. Remove/unpair the keyboard from your Windows device and charge the keyboard for 4-6 hours. I tried to change the name in bluetooth system preferences, right-click change name.

If you’re experiencing problems, then you should restart the process from the beginning.

Step 5: Simply enter this code on your keyboard and hit enter. Step 8: Select the keyboard, and it will prompt you to enter a code on your keyboard. Step 7: Your keyboard will show in the available device section. Step 6: Select 'Refresh' from the settings bar. Step 3: On your Android device, pull down the notification bar and select the 'settings' icon. You can find them here: Instruction Manuals. This is done by pressing ' Fn + C' or ' Connect Button'. See your instruction manual for details. Step 2: Activate the Bluetooth on your keyboard. Step 1: Before first use, we recommend charging the keyboard for a minimum of 6 hours. If you follow the steps below and your keyboard pairs but don't type, please follow additional steps. UPDATE 19th April 2018: It has come to our attention that some running Android 7 (Nougat) models require some additional steps to connect Bluetooth devices to their Phone/Tablet. Pairing a Bluetooth keyboard with your Android device

Rename apple bluetooth keyboard